Planning Process

In all of my trips, there is a five-step "Discover More” process that I go through, with every client, to ensure that all expectations are exceeded:


1. Discover

My favorite part of this process is getting to know YOU and your travel preferences (favorite hotels and resorts, ideal vacation etc) I listen to what YOU want and then prepare a trip that delivers the perfect travel experience for YOU. Your time off is incredibly precious and you need to make the most of it. What do you want? What destination excites you? How do you want to feel?  I am here to help. I believe in encouraging and indulging your curiosity but most of all enriching your life, through travel.

2. Design

This is where I do all the work to design the perfect travel experience for YOU. I will use my extensive worldwide network of Brownell and Virtuoso luxury travel contacts to give you access to the world and its best kept secrets just as YOU want it. I pride myself in going a step further than the rest to make sure your trip is memorable for all the right reasons. I will recommend any activities and sites that will make the trip extra special, and will present them to you to hear your thoughts. I take the planning off you so that all you have to do is focus on the experience.

3. Connect

Once the itinerary has been perfected I will work on bookings & reservations, confirming amenities, special requests, and ensuring VIP status at any of the luxury properties on your trip by sending a letter of introduction to any contacts I may have in order to make your holiday that much more unique and pleasurable.
Before you depart, I will provide you with your custom itinerary, any necessary travel documents, and other reference material to help you on your trip as well as the anticipation leading up to it.

4. Experience

Once all of the details are finalized you are off on your adventure exploring new countries, cities and cultures or just sitting back on the deck of a ship, watching whales migrate as the sun is setting.  I will be keeping an eye on the details of your trip both leading up to your departure and whilst you are away so that you can fully enjoy the experience and make the most of every moment of that precious time off. I will also be available throughout your trip in case you need to reach me.

5. Share

Upon your return, we will have a welcome back discussion so I can hear all about your journey –I want to know what you liked, what you didn’t like and anything that could have been done differently so that I can apply what I have learnt to your next adventure.

Are you ready to love your journey™?

Travel by Hart_Full

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